Shipping Policy

Shipping Policy

Our goal is to provide you with reliable and efficient delivery service no matter where you live. Every day, we serve customers worldwide and strive to deliver the best possible experience.

Order Processing Time

  • Order processing time refers to the period between order placement and shipment handover to the carrier.
  • Orders are generally processed within 1–2 business days (Monday to Friday) after payment confirmation.
  • Orders placed on weekends or public holidays may experience slight delays.

Shipping Cost & Delivery Time

Country Shipping Time Shipping Cost Courier
United Kingdom 3–7 business days Free Shipping FedEx / DPD / Royal Mail

Total Delivery Time

1–2 business days (processing) + 3–7 business days (shipping) = 4–9 business days total

Shipping Location

Address: Unit 3 Kingsbury Business Park, Kingsbury Road
City: Sutton Coldfield
County: Birmingham
Postcode: B76 9DL
Country: United Kingdom

Tracking Information

  • You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
  • Tracking information may take 24–72 hours to become active.
  • If you cannot track your parcel, please contact our support team.

Customer Support

If you need assistance, please contact us at:

Support@joroto.com